Lextran Contact Information

The physical location, mailing address, and general contact information for the offices for the Transit Authority of Lexington, Kentucky (Lextran) is as follows:

Transit Center and Customer Service
150 East Vine Street,
Lexington, KY 40507
6 a.m. to 6 p.m. Monday - Friday
8 a.m. to 4 p.m. Saturday and Sunday**
Phone: 859-253-4636 (Call for information on specific bus stops and times serving those stops)

**Effective March 2017, Lextran Customer Service will not be open on Sundays at the Transit Center

Administrative Office
200 West Loudon Avenue
Lexington, Kentucky 40508
8 a.m. to 5 p.m. Monday - Friday
Phone: 859-255-7756
Fax: 859-233-9446

TDD Information Line: 1-800-648-6057

To contact members of the Lextran Board of Directors, please use the following email address: Board@lextran.com.


Other Contact Information

Lextran WHEELS Paratransit Service
(859) 233-3433

477 West New Circle Road
Lexington, KY 40511
(859) 299-0428
(859) 299-8804 (Baggage)

Hoosier Ride (Miller Trailways)

Travel between Louisville & Lexington
Visit www.hoosierride.com for booking or call 1-800-544-2383

***Lextran will provide information in accessible formats upon request. Advance notice is required in order to ensure availability. If accessible information is needed, please click here.***


Email Contact Form

If you're writing about a specific incident involving service, specific detailed information you provide will be helpful in researching, identifying, and addressing issues. For example, a bus number, route and direction, driver description, etc., are all helpful details. A precise time, date, and location are also helpful.

We appreciate your comments and will do our best to answer any questions or concerns you may have. 

Thank you in advance for your message.

Please allow approximately 3 business days for a response.

* Indicates a required field

  • I have a *
  • Name *
  • Email Address *
  • Confirm Email *
  • Phone *
  • Incident Date *
  • Incident Time/Location
  • Direction of Travel
  • Operator Description *
  • Route Name *
  • Bus Number *
  • Comment / Incident *
  • Captcha: Add the two numbers, then submit

    2 + 3 =
  • Please click  or 


Media Inquiries

Jill Barnett

Lextran Forms

Lextran Files and Documents



For print advertising:
Kim Norris
Advertising Vehicles Inc.

For digital advertising:
Thomas Rose
Commuter Advertising
(312) 636-3943
(855) 4CA-TODAY (Headquarters)


Lextran Management

As a courtesy to our customers we have provided the following list of the key directors and personnel at Lextran. Please contact the primary Lextran office through normal channels whenever possible, before contacting any of the individuals listed below directly.

General Manager Carrie Butler
Assistant General Manager Jill Barnett
Director of Finance Nikki Falconbury
Director of Human Resources Geri Davidson
Director of Maintenance Jim Barrett
Director of Operations Tracy Sewell
Director of Purchasing Keith Srutowski
Director of Risk Management John Givens
Community Relations Manager Mary Kate Gray
Manager of Planning & Technology Fred Combs

Lextran Board of Directors

Malcolm Ratchford, Chair

George Ward, Vice Chair

Rick Christman

Jeff Fugate

Dr. Augusta Julian

Marci Krueger-Sidebottom

Christian Motley

Tawanda Owsley