Lextran Title VI Information

Lextran is committed to providing non-discrimintory service.

For more detailed information about Lextran's Title VI policy and LEP plan, please click here.

For more information about the process of filing a Title VI complaint, please click here.

Title VI Complaint Form | Formulario de queja del Título VI

***Lextran will provide information in accessible formats and other languages upon request. Advance notice is required in order to ensure availability. If accessible information is needed, please click here.***

Any questions or comments regarding this plan should be directed to:

Fred Combs
(859) 255-7756
Planning & Technology Manager
Lextran – Transit Authority of Lexington, Ky.

A Title VI Service and Fare Equity Analysis study was performed in 2015. To download a copy of the analysis, please click here.

Non-Discriminatory Service:

Lextran operates programs without regard to race, color, and national origin;

Customer complaints or requests for information about this and Title VI may be directed to Lextran via direct mail, electronic mail, web-site customer comment form, customer comment card and/or by telephone.

1) Visit www.lextran.com  and fill out a Customer Comment by selecting the Contact Us link. Please complete the form, choosing either complaint or question.

2) Call 859.255.7756 and the phone attendant can take the complaint or assist in providing more information.

3) Lextran’s Mailing Address is 200 West Loudon Avenue • Lexington KY 40508

4) Customer Comment Cards can be obtained at the Transit Center Customer Service window.

 

Servicio no discriminatorias:

Lextran opera programas sin distinción de raza, color y origen nacional;

Quejas de los clientes o las solicitudes de información acerca de este y el Título VI se pueden dirigir a Lextran a través de correo directo, correo electrónico, formulario web del sitio del cliente comentario, tarjeta de comentarios de clientes y / o por teléfono.

1) Visita www.lextran.com y seleccione el enlace de comentarios de clientes, la forma completa de la, pudiendo elegir entre su queja o pregunta.

2) Llame a 859.255.7756 y la operadora telefónica puede presentar la queja o ayudar a proveer más información.

3) Dirección de correo Lextran es de 200 Loudon Avenue Lexington • KY 40508

4) Comentario del cliente Las tarjetas se pueden obtener en la ventana Centro de Tránsito de Servicio al Cliente.

***Lextran will provide information in accessible formats and other languages upon request. Advance notice is required in order to ensure availability. If accessible information is needed, please click here.***